Product FAQs

Frequently Asked Product Questions & Tips


FAQ Order:

Health & Grooming Products

  • Dry Dog Shampoo
  • Probiotic Dog Chews
  • Glucosamine Joint Supplement
  • Oral Care Water Additive
  • Alaskan Salmon Oil
  • Tear Stain Remover

Apparel & Home Goods

  • Shirts/Hoodies/Sweaters
  • Decals/Stickers

Health & Grooming Products

 

Foaming Dry Dog Shampoo

#1 - How Much Should I use?

Since this product isn't washed off, it's important to not use too much. A little goes a long way. What we recommend starting with is using one pump on one section of your dog, spreading it out and rubbing it in, and then applying another pump to a different section that wasn't reached, if needed. Using too much in one spot can result in the coat being sticky or looking greasy - see Tip #3 on how to handle this.

#2 - How Should I Apply It?

1. Start with one pump. You can either apply the foam directly to your dog's coat or you can apply to your hands first. 2. Spread it evenly over the surface of the coat as much as possible. 3. Massage it into the coat - you can use your hands, gloves or a towel to massage the shampoo through your dog's coat. 4. A brush can be used to help evenly distribute the foam through the coat. This is especially helpful for dogs with longer or thicker hair.

#3 - What Should I Do After I Apply It?

Your dog can air dry and there is no rinsing required (you can rub with a dry towel to speed up the drying process). Brushing your dog after they are dry is recommended and will help remove any loose hairs or matting that may have occurred. If you ever feel like you put too much on, you can remove the excess by rubbing your dog's coat with a dry or damp towel.

#4 - Do I still have to give full baths if I use this?

A full bath is always the best way to clean and remove dirt. Think of our product as a way freshen up, remove odor and extend the time between full baths, or when a bath is not an option.


Dog Probiotic Chews

#1 - How should I give them to my dog?

The great thing about our chews is that you can give it to them anytime, anywhere. You can put them in their food or give it to them separately as a treat.

#2 - Do I need to refrigerate them?

Our chews can be stored in a cool, dry place and do not need to be refrigerated. Our patented strain of probiotic has extremely high survivability and will remain “alive” all the way to your dog’s digestive system. This is very important for probiotics to be effective.


Hip & Joint Supplement

#1 - How much should I give my dog?

Give it to your dog daily following the dosage recommendations on the bottle for your dog's weight.

#2 - How should I give it to my dog?

You can give it to them by putting on their food on giving it to them separately as a treat. This is a supplement they'll love to eat!

#3 - Do I need to do a loading phase?

It's not required, but we do recommend a loading phase because it helps to build up your dog's levels of glucosamine quicker and gives them faster results. If your dog was already consistently taking another joint supplement before using ours, the loading phase probably isn't necessary.

Oral Care Water Additive

#1 - How do I use it?

Simply put it in your pet's water bowl every time you refill it (we recommend dumping out old water when you refill). We suggest starting with 1 capful ( 1/2 tbsp) for every 16oz of water in your pet's water bowl. If your pet has a very small water bowl with less than 8oz of water you can use 1/2 capful. Cats also do best with 1/2 to 1 capful.

We made it really easy to measure. You can either use a measuring spoon or unscrew the cap and fill it up; 1 capful = 1/2 tbsp.

#2 - What should I do if my pet doesn't drink it?

We took the time to make our water additive as palatable as possible, so most will never have this issue. But if this occurs then we recommend taking the time to let them get used to it. Start with just a tiny amount in their bowl and gradually increase the amount as they get used to it until you reach the recommended dosage.

#3 - Is aloe vera safe for dogs?

The outer skin of the aloe vera plant leaf is not good for pets to eat. We use aloe extract which has all the amazing health benefits of aloe without any of the outer layers of the actual plant. Aloe extract is 100% safe for dogs.

#4 - Do I still need to brush my pet's teeth?

We understand brushing our pet's teeth can be a real struggle for most. That's a big reason our customers love our product! If you are able to, we still recommending brushing your pet's teeth occasionally as a part of an overall oral care routine.

Wild Alaskan Salmon Oil

#1 - How much should I give my pet?

We recommend using one pump per 20 pounds of their body weight. For example: Up to 20lbs = 1 pump, 21lbs to 40lbs = 2 pumps, 41lbs to 60lbs = 3 pumps, and so on. For all cats we recommend 1 pump.

#2 - How should I administer it?

You can pump it directly onto your pet's food daily. You can either give the day's serving all at once or split it up between two feedings (example: 1 pump in the morning and 1 pump in the evening for a dog that needs two pumps). Be sure to use it consistently for best results.

#3 - Is Your Salmon Oil Safe?

We adhere to the highest possible quality standards for our salmon oil. It is from 100% wild, never farmed, non-GMO Alaskan salmon. It is bottled in a FDA registered, Good Manufacturing Practices certified (cGMP) facility. Each batch is tested for purity and freshness and passes the high US and International standards.

Tear Stain Remover

#1 - How do I apply it to my pet?

A: Our bottle has an easy to use twist-top nozzle that will help deliver a thin controlled stream of liquid. Apply the tear stain remover directly to a soft cloth/towel or a cotton ball/pad/swab. Then rub on your pet in the desired area being careful not to rub too hard. And yes, it's safe to use on both dogs and cats.

#2 - Will this irritate my pet's eyes?

A: We've worked hard to provide a natural formula that is safe to use around your pet's sensitive eye, nose and mouth areas. However, it is not meant to be used as an eye flush and we recommend avoiding getting it directly in your pet's eyes.

#3 - How often should I use it?

A: Depending on the severity of what you are trying to remove, we recommend using 1-2 times a day for about one or two weeks to remove any buildup. Afterwards, use as often as is needed to keep the area clean. For some this might be every day and others it could be once a week.

#4 - Can I use this on things other than tear stains?

A: Absolutely! In fact, many of our customers don't even need it for tear stains, but use it for cleaning the face, removing eye gunk, crusties, buildup, slobber and more.

 

Apparel Items

Shirts/Hoodies/Sweaters

#1- How Should I Wash My Paw Choice Clothing?

All of our apparel is machine washable. We recommend washing our apparel inside out in cold water. Line dry or tumble dry low.

# 2 - Why does my shirt smell like vinegar?

That smell is a result of the printing process. After printing, most of the smell is removed when the shirts are dried, but a small amount may remain. It is harmless and will wash out of the shirts the first time you wash them.

Decals/Stickers

#1- How Should I put it on?

Peel off the back on the decal, then stick on a clean surface. Best for placing on windows, cars, walls, laptops and other smooth surfaces.

#1- Can I remove it or change its placing?  

Yes, you can easily remove it by simply peeling it off. It will keep its adhesiveness and you can then re-stick it in another location if you would like. To help it stick longer, be sure to not get the adhesive dirty or place the decal on a dirty surface. 

 

If you have any other questions, please feel free contact us anytime.